We use information held about you in the following ways:

Information you give to us. We will use this information to:

(a)  provide the products and services;

(b)  provide such information to any member of our group, or Affiliates, business partners, suppliers and sub-contractors of the Company where reasonable or necessary in relation to the provision of the products and services including provision of your information to Practitioners (including nurses, GPs, specialists), dispensing chemists, partner diagnostic (testing) providers, and suppliers or subcontractors used in relation to our App;

(c)  process your payment for such products and services;

(d) review and enhance the quality of our services and products, including monitoring compliance with clinical care standards;

(e) make disclosures as required by or in compliance with reasonable requests by regulatory bodies including the General Medical Council or Care Quality Commission, or as otherwise required by law or regulation;

(f)  where you request it or have otherwise consented, provide to your insurance company/ies who may contribute to the cost of the products or services you request to use;

(g) where you request it, provide to your other healthcare providers such as your GP; and

(h) assist in the detection of fraud.

Other uses of information we collect about you.

We may use this information:

(a) to administer our App and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;

(b) to improve our App to ensure that content is presented in the most effective manner for you and for mobile phone or other device;

(c) to allow you to participate in interactive features of our service, when you choose to do so;

(d) for purposes including research, and marketing of the Babylon service, subject to such data being anonymised;

(e) as part of our efforts to keep our App safe and secure; and

(f) to make suggestions and recommendations to you and other users of our App about services that may interest you or them.

Other uses of information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

By using the App or any of the Services, you consent to us collecting and using technical information about the devices and related software, hardware and peripherals for services that are e-based or wireless to improve our products and to provide any services to you.

If you use our services, you consent to us and our Affiliates' and licensees' transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based products and services. You may withdraw this consent at any time by turning off the location services settings on your device.

If Babylon Healthcare Services Limited or substantially all of its assets are acquired by a third party, personal data held by Babylon about its customers will be one of the transferred assets.

We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of Babylon Healthcare Services Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.