At babylon our mission is to make healthcare simpler and better for all. We believe that the security and privacy of your information are of the utmost importance. This Privacy Policy explains what information we collect and how we use it - but our philosophy is simple: we treat your information as we wish our own to be treated - with the highest standards of care and confidentiality.

We collect personal information when you provide it through the App. The information is encrypted and any information we store is held on secure servers located in the UK.

Unless we are required to do so by law or by a regulatory body, we only disclose your information to a third party when we need to do so to provide a service that you have requested. For example, we will send your prescription information to a pharmacy if you request it. If you allow it, we also provide consultation reports back to your GP. We never use, disclose or sell your personal data for marketing purposes.

If you have any questions about how we process your information, please don't hesitate to get in touch by sending an email to suppprt@babylonhealth.com or by calling 0330 223 1008 in the United Kingdom or +353 21 2355755 in the Republic of Ireland. We view our relationship with you as a partnership, in which your care and privacy come first.



Babylon Healthcare Services Limited

Babylon Healthcare Services Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our Consumer Terms and Conditions (the "Terms") and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Any terms used in this policy shall have the same meaning as those used in the Terms. In the event of any conflict between the Terms and this policy, the Terms shall prevail.

By agreeing to the Terms you are accepting and consenting to the practices described in this policy. 

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Babylon Healthcare Services Limited of Floor 2, 6 Salem Road, London, W2 4BU (the “Company”)