Very professional, and was able to very simply explain what exactly was wrong with me, how it developed and how to treat it.
First time I've attempted this. The GP was extremely helpful and this is a terrific method of use, particularly for those who are full-time professionals and only have time at weekends.
Good consultation but I don't think the doctor had had a chance to read the notes I put on before the consult.
The advice was very good, however was unable to confirm the problem as somethings you do need to be physically seen. Would be good for minor ailments but anything complex or unknown your better of visiting your local GP.
The easiest way to see a doctor! Amazing service. Thank you.
Very kind, understanding and professional doctor.
Really good and helpful. Thanks
Superb service. Help just when you need it.
You guys are amazing. Booked at 7 and spoke to Dr davis at 8.50.
Very impressed with the service generally, and particularly to be able to speak to a very down-to-earth GP. Will certainly be continuing to use Babylon based on today's experience.
Can't believe how easy this was. Exactly what you need when you're not feeling your best and want good advice and quick action. Would highly recommend this service.
The consultation was fine other than a technical problem which meant the doctor couldn't hear me during the video call. She called instead and we switched to video only when necessary so she could look at the problem I was asking about.
Very helpful as per usual.
Great patient skills. Really sympathetic and nice to talk to...
I didn't have the consultation because it was for my wife and as I made it the doctor could not do the call.
My wife Mary is on my plan also.
When booking a consultation it is important to check that you're booking under the correct name. As your consultation is linked to your medical records, a consultation cannot go ahead if it is in the incorrect name. Anyone over the age of 16 must have their own account and will need to book their own consultation. If you're having trouble with your accounts please don't hesitate to contact our support team - they're happy to help!
My consultation was so much easier than traveling to see a doctor and such a big time saver. No waiting in surgery or waiting for appointments.
Very impressed, would recommend it to everybody. It's going to be my first call in the future.
Advice given on the call put my mind at ease and was very comforting.
Excellent first experience of Babylon. Consultant was punctual, polite and extremely helpful.
Doctor failed to show up
Sorry to hear you didn't receive a call at the time of your consultation, the GP did try to contact you but was unable to connect. This is more than likely due to a drop in your wifi connection at the time of the appointment. I can see that you later had a consultation with a different GP which went ahead without troubles. If you continue to experience connection troubles please contact our support team.
Fantastic service and advice. I highly recommend this service
Dr Paul Davis is fantastic as always. Not only medically advice, but also some very practical advice specific for my situation that I hadn't considered before. Many thanks for everything.
Excellent service thank you Babylon for this service I wouldn't change anything keep going strong.
Being able to give details on the problem in advance is a great idea to help give the appointment a head start. Like being able to share a picture.
Doctor was extremely rude.
I am sorry to hear that! Your feedback is very important to us and thank you for taking the time to give us your honest thoughts. I have issued you a refund and passed this onto the Medical Director. We will look into this consultation in more detail and feedback to the GP involved.
I got an appointment with an hour which was fantastic as my GP was going to be 3-4 days. He needed to listen to my chest but obviously couldn't, maybe they can do something clever with the phone mic in years to come. He recommended I see a GP ASAP as sounded like I had a chest infection or pneumonia. So on the back of that I booked a private GP locally, got diagnosed with pneumonia and am already 24 hours into my medication as a result. Thank you
Unable to connect
Excellent service, very personable & much better than my own GP I saw last week.
I thought that Dr Davis was excellent. He assured me with detailed statistics and eased my worries significantly. He has referred me to a consultant and I feel far more comfortable with my medical situation now. Excellent. I am talking about Babylon wherever I go... What a great app and staffed, so far, by excellent doctors.
Fantastic! Dr. Davis is a wonderful doctor, and my GP could learn a thing or two from him!
Superb, efficient, caring and empathetic
Nice, friendly & thorough doctor.
Top class doctor. Always easy to talk too.
Overall very happy!
Very friendly GP. It was my first time using this service and found it fantastic.
Fantastic emotional and consulting support! Really felt better after just simply the advice given.
Excellent and very helpful!!
Video call didn't work but I have good internet at home which was weird.
This can happen for a number of reasons, but it's most often caused by a drop in your WiFi connection. Your connection can be excellent and still experience fluctuations. We are always working hard to ensure top quality connection at our end, but if this does become an issue that you experience regularly with your babylon consultations please do contact our support team for help.
Very helpful, it's the second time I have a call with this doctor and she's my favourite one I've had call with on Babylon by far. She also remembered it is my birthday in 2 days which was a nice touch.
Superb concept camera quality needs improving for clarity