Q. Can I download the app on multiple devices?

A. Yes you can on any Android or Apple device including mobiles and tablets. The app is not however available for desktop or laptop computers, home entertainment consoles, or smart TVs.


Q. How do I download the app?

A. babylon is available to download on the App Store & Google Play. babylon is not currently available on Windows devices. Please note the minimum operating standards required are iOS7 and for Android devices: 4.4.2  


Q. What happens if the app goes down and I cannot log in or use the app?

A. Please contact us as soon as possible at


Q. I need help using the app, who should I ask?

A. You should be able to find information about using the app on our website. For further information please contact


Q. What do I do if I have forgotten my password?

A. At the sign in screen you have the option to reset your password. babylon will send an email to your registered email address, simply follow the prompts to reset your password.


Q. Where is babylon available?

A. babylon is currently available for download in the United Kingdom and Ireland.