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eMed previously Babylon Health

Physiotherapists: Your partners in restoring movement and function

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Physiotherapists: Your partners in restoring movement and function

“Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice.  They maintain health for people of all ages, helping patients to manage pain and prevent disease.

The profession helps to encourage development and facilitate recovery, enabling people to stay in work while helping them remain independent for as long as possible.Chartered Society of Physiotherapy 

Physiotherapists are specially trained, and regulated by the governing body Health and Care Professions Council (HCPC). They work in a variety of healthcare settings including in hospitals, some GP surgeries, community settings, and private practice. 

What do physiotherapists at eMed help with? 

At eMed our physiotherapists specialise in all things musculoskeletal.  Our skills lie in being able to assess these conditions, and provide up to date information on typical healing times, management and types of treatment that can help. We can also identify when we are not the right person to see you, and will screen you for other causes of your symptoms that need a different clinician type. 

What type of patients / issues do you normally see at eMed?

Physiotherapy consultations are helpful for people of all ages and with a wide range of symptoms affecting the bone, muscle, joints, and referred pain from nerves.  

For example, the most common things people present with are back and neck pain, shoulder and knee pain and injury, acute and chronic sports injuries. 

Read more: Nurturing Wellness: A Guide to Physiotherapy for Women during Pregnancy and Postnatal Care

How does Digital Physiotherapy work at eMed?

Digital physiotherapy at eMed is performed by our specially trained and regulated physiotherapists. Here’s what you can expect from your appointment: 

  • Meet one of our physiotherapists remotely via telephone or video consultations through our app. 
  • Experience a full assessment on any musculoskeletal condition by demonstrating difficult movements. 
  • Gain insight to likely causes of your symptoms.
  • Receive advice, self management and exercise programmes to support your symptoms. 

Many problems can be self managed with the correct advice and exercises, and the body’s natural healing times. 

If self-management isn't feasible, our physiotherapists can refer patients to other eMed clinician groups, refer to external secondary care providers, and identify when patients may need more urgent care. 

Is Digital Physiotherapy as effective as in person? What are the advantages / limitations?

Our first contact service offers prompt management of musculoskeletal issues, ensuring early intervention and onward referral if needed.

The benefits of digital physiotherapy include:

  • Easy access from wherever you are, so there’s no need to travel.
  • There are no geographical boundaries, so everyone can access our service. 
  • No need to take time off work or education. 
  • Patients can access instant advice on their problem or injury in a timely manner. 
  • There’s no wait, so you can engage in recovery sooner.
  • Not everyone needs hands-on treatment such as scans, so our service allows personal advice to be provided without the wait. 

Some individuals may need more intense support than we provide digitally, however, our physiotherapists are trained to know when it's time to ask you to be seen face to face, which is less common than you might expect. 

How can a patient access your support?

To see an eMed Physiotherapist, simply log onto our app and select ‘Book an appointment’. Choose ‘Muscles and Joints’, give a brief description of your issue and select a convenient time for you!

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The information provided is for educational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Seek the advice of a doctor with any questions you may have regarding a medical condition. Never delay seeking or disregard professional medical advice because of something you have read here.

Ready for better healthcare?

To unlock video appointments with our range of clinicians you can download the Babylon powered by eMed app or book online.


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