Terms and conditions

1. General and Redemption

Babylon Healthcare Services Limited, a limited company registered in England and Wales, company number 9229684 (Babylon, we, us and our) provides services through its healthcare app (app) and its website, www.babylonhealth.com (Website).
Babylon provides pre-paid activation cards which may be redeemed to obtain a three-month subscription to Babylon’s service (Activation Cards(s)).
An Activation Card may only be redeemed against a three-month subscription to Babylon’s service and not against any other subscription service (such as yearly subscription, or subscription for any other period of time), one-off appointment services (such as with a specialist or therapist), or other products (such as test kits).
To redeem the Activation Card you must have a registered account with Babylon. Use of Babylon’s service is subject to the full terms and conditions of use, which are available at www.babylonhealth.com/terms/.<... made by using an Activation Card are deducted from the redeemer's Activation Card balance. If a purchase exceeds the redeemer's Activation Card balance, the remaining amount must be paid with another payment method. Babylon may provide Activation Card purchasers with information about the redemption status of Activation Cards that they purchase.
To view your Activation Card status, visit your account within the App.
Activation Cards are for use in the UK only.

2. Limitations

Activation Cards expire two years from the date of issue.
Activation Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Unused Activation Card balances may not be transferred between Babylon customer accounts.
The risk of loss and title for an Activation Card pass to the purchaser upon purchase of the Activation Card. We are not responsible if any Activation Card is lost, stolen, destroyed or used without a purchaser’s permission.
We will have the right to close a customer’s Babylon account and take payment from alternative forms of payment if a fraudulently obtained Activation Card is redeemed and/or used on the App or Website.
We make no warranties, express or implied, with respect to Activation Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. This is without prejudice to any statutory rights that a purchaser may have.
If an Activation Card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Activation Card on a like-for-like basis.

3. Loss

The risk of loss and title for an Activation Card pass to the purchaser upon purchase of the Activation Card. We are not responsible if any Activation Card is lost, stolen, destroyed or used without a purchaser’s permission.

4. Fraud

We will have the right to close a customer’s Babylon account and take payment from alternative forms of payment if a fraudulently obtained Activation Card is redeemed and/or used on the App or Website.

5. Limitation of Liability

We make no warranties, express or implied, with respect to Activation Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. This is without prejudice to any statutory rights that a purchaser may have.
If an Activation Card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Activation Card on a like-for-like basis.

6. Other

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales.
The English courts shall have exclusive jurisdiction to determine any dispute arising out of or in connection with these terms and conditions.
We reserve the right to change these terms and conditions from time-to-time at our sole discretion.
All terms and conditions are applicable to the extent permitted by law.