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COVID-19 Care Assistant

If you’re finding it hard to access information for coronavirus, or are self-isolating, we’re here to help.

Meet our COVID-19 Care Assistant. It makes taking care of yourself and your loved ones easier.

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Designed for coronavirus care

Our COVID-19 Care Assistant offers information from NHS doctors and clinicians. 
You can access it through our Babylon app or on our website.

If you're a Babylon GP at Hand patient, or one of our private subscription members*, here's how it can help you in 4 easy steps.

* The Symptom Checker is free to all users. Our full Covid-19 Care Assistant tool is only available to our paid subscribers, Babylon GP at Hand, and selected partners.

Step 1

Get the latest information

Find continually-updated information on coronavirus, like how to self-isolate and tips to take care of the elderly. Our information comes from NHS doctors and Public Health England.

Step 2
Symptom checker and live chat

Babylon offers a symptom checker that has the ability to recognise what might be COVID-19 symptoms and suggest possible next steps. You can access the symptom checker via the app or web and use the live chat feature to ask questions and receive answers from a member of our team.

Step 3
A Care Plan made
 for you

After you’ve received information about your symptoms, our COVID-19 Care Assistant will give you a Care Plan, based on the latest guidance. Get daily notifications to track your symptoms, reminders to measure your vital signs, information for the 14-day isolation and general tips for your physical and mental wellbeing.

Step 4
Speak to a 
healthcare expert

Our COVID-19 Care Assistant allows you to have a video consultation with a clinician via your smartphone or web, possibly saving you a trip to the hospital. After you enter your symptoms into our Symptom Checker, it will indicate possible next steps.

If you believe you need to speak to a healthcare professional, you can book a video consultation. You can do all of this within the app or on web.

Use our Symptom Checker to get started