NHS answers when you need them the most

Thinking of going to A&E, but not sure if you need to? Don’t wait for your symptoms to worsen. Just Ask A&E, a 24/7 NHS service, made just for Wolverhampton. It helps you check your symptoms instantly, so you can get relevant health information and understand what to do next.*

Ask A&E now

How Ask A&E can help you

  • Check your symptoms instantly, 24/7

  • Access the COVID-19 Care Assistant

  • Get relevant health and triage information

  • Understand what to do next

A healthy partnership for a healthier Wolverhampton

The Royal Wolverhampton NHS Trust and Babylon have come together to deliver care to the entire population of the city of Wolverhampton.

“We’re excited that patients in Wolverhampton will use Babylon’s cutting-edge technology to manage care, and Babylon’s national network of clinicians will increase the number of staff available to look after patients.” - David Loughton, CBE, Trust Chief Executive

Use our COVID-19 Care Assistant

Worried you or someone you know might have coronavirus (COVID-19)? Get our COVID-19 Care Assistant. You can access it via Ask A&E. It helps you identify if you’re at risk, connect with expert clinicians and monitor your health. It’s easy-to-use and helps you get the right care, at the right time, all from your phone.

  • 1

    Ask A&E and Live Chat

    Ask A&E has the ability to recognise what might be COVID-19 symptoms and suggest possible next steps.

    You can also use the live chat feature to ask questions and receive answers from a member of our team.

  • 2

    A Care Plan made for you

    After you’ve received information about your symptoms, the COVID-19 Care Assistant will give you a Care Plan, based on the latest guidance.

    Get daily notifications to track your symptoms, reminders to measure your vital signs, information for the 14-day isolation and general tips for your physical and mental wellbeing.

  • 3

    Speak to a healthcare expert

    Our COVID-19 Care Assistant allows you to have a video consultation with a clinician online, possibly saving you a trip to the hospital. After you enter your symptoms into Ask A&E, it will indicate possible next steps.

    If you believe you need to speak to a healthcare professional, you can book a video consultation.

*Do not use this service during an emergency (emergency services should be contacted instead) or if you are pregnant. Steps 1 - 3 of Ask A&E’s Covid-19 Care Assistant is a general information service. It does not provide medical advice or a diagnosis but will provide you with information and/or possible actions you may take. Depending on the outcome of Steps 1-3, you may be referred for a digital consultation with a clinician (Step 4).