Babylon Healthcheck Product Information

Last updated 1 Oct 2021

ID/Version: HC.DES.2348_v1.0

Intended Outcome Limits

Healthcheck has the following limits to its intended outcomes:

  • The Healthcheck application does not provide medical triage advice and is not intended to provide prescriptive decision outcomes.
  • Users are expected to use all reasonable decision-making capabilities to come to their own final decision.
  • The Healthcheck application is not intended to be a replacement for a medical opinion.
  • The Healthcheck application is not intended as a diagnostic or triage aid to healthcare professionals, nor as a replacement for healthcare professionals.
  • The Healthcheck application outcomes that contain advice concerning overall health status or lifestyle is generic and not specific to a user’s particular clinical situation, and is provided as information only.


There are a few contra-indications that apply to Healthcheck:

  • Healthcheck is not intended to be used for any medical purpose such as the detection, diagnosis, prevention, monitoring, management, treatment or alleviation of any medical condition, disease or injury.
  • Any health-related information provided by this device or software should not be treated as medical advice.
  • Healthcheck should not be used:
    • by anyone below the age of 18
    • by anyone whose gender identity does not match their sex assigned at birth
    • by anyone with emotional or cognitive difficulties
    • by anyone with serious or life-threatening emergencies,
    • by anyone with trauma
    • by anyone with rare conditions
    • by anyone who is pregnant
    • on behalf of others

Clinical Benefits

The Babylon Healthcheck application provides a general health assessment and wellness advice. It provides general health information which has two aims; to increase well being and to encourage a healthy lifestyle.

Product Specifications

Hardware requirement
(not supplied with the product)
Android and iOS device (phone; tablet)
Internet access required:Yes
Minimum OS requirementThe Babylon Android Application runs on Android API level 21 and above

The Babylon iOS Application runs on iOS 12 and above.
Min. screen resolution640px × 1136px
Supported Language(s) in the EEAen-GB
Therapeutic coverage22 diseases
Chat history retention period in the application1 month
Software lifetime5 years of this release (from version release date indicated)



Meaning of symbols

CE Marking indicates that the product complies with Regulation (EU) 2017/745.

Medical device manufacturer’s name and address.

Medical device date of manufacture.

Authorized representative’s name and address in the European Community.

Incident Reporting

Please complete this form if you have discovered a potential issue with our Healthcheck service. Note that any information submitted will be governed by our privacy policy. In case a serious incident has occured in relation to the product, please also report it to the local competent authority of your country.