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Digital Urgent Care and Beyond: A Guide for Ambetter Virtual Access Members

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, 4 min read

Digital Urgent Care and Beyond: A Guide for Ambetter Virtual Access Members

Ambetter Virtual Access gives members access to a virtual-first primary care doctor, making it easy to stay on top of your health. But did you know that you also get access to 24/7 urgent care appointments from your phone or desktop? 

You can receive urgent medical advice from clinicians and treatment in minutes from the comfort of your own home. 

If you’re an Ambetter Virtual Access member, you now have no-cost access to Babylon 360*, a virtual healthcare provider that connects you with doctors and therapists from your smartphone or desktop. More than just a doctor on a phone, Babylon 360 offers comprehensive healthcare that’s personalized to your unique needs and goals. This means that you can get the support you need to feel your best every day.

Here’s how to get 24/7 access to world-class healthcare on your schedule.

*Select states and health plans

Still waiting at urgent care?

While urgent care can offer quick medical attention, it can also be inconvenient. Long wait times, high costs, and the need to take time off from work or school can make urgent care difficult to access. Oftentimes, the limited availability of urgent care centers can make it challenging to get medical attention when you need it most.

Healthcare that never sleeps

Babylon 360 is an all-in-one healthcare provider that connects Ambetter Virtual Access members with a full-service care team. This means 24/7 access to medical advice and treatment - whether it's in the middle of the night or on a weekend, all from the comfort of your own home.

The Top 5 reasons members choose Babylon 360 instead of going to urgent care:

  1. 24/7 access to urgent care appointments
  2. Accessible from anywhere 
  3. Most people see an urgent care provider within 30 min
  4. Prescriptions available when necessary
  5. $0 appointments - 100% covered by Ambetter Virtual Access

How to Get Started

If you're an Ambetter Virtual Access member in Georgia, Indiana, Missouri, Nebraska, New Hampshire, or Ohio, here’s how to get started with Babylon 360:

  • Download the Babylon app or register online
    • The app is available on both the App Store and Google Play. 
  • Create your account
    • Once you have downloaded the app or registered, you will be asked for your personal information, including your name and date of birth, as well as your medical history. This information will help healthcare providers provide you with personalized care.
  • Schedule an appointment
    • When you're ready to speak with a healthcare provider, you can schedule an appointment through the app or website. Choose from available providers and select a time that works best for you.
    • Pro tip: Book a Welcome appointment even if you’re not sick to take advantage of the full benefits from Babylon 360. Whether you want to lose weight, manage stress, or improve your sleep, Babylon 360 can help with personalized health plans and wellness programs.
  • Consult with a healthcare provider
    • During your appointment, you can discuss your symptoms and receive a diagnosis and treatment plan. The healthcare provider may also be able to prescribe medication or refer you to a specialist if necessary.
  • Follow up
    • After your appointment, you can continue communicating with your healthcare provider through the app. You can ask follow-up questions or provide updates on your condition.

If you're an Ambetter Virtual Access member looking to avoid the inconvenience and long wait times of urgent care, Babylon 360 is the solution for you. Whether you're dealing with a minor illness or a chronic condition, having 24/7 access to top medical professionals can be a game changer. 

So why wait? Try Babylon 360 today and take control of your healthcare.

The information provided is for educational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Seek the advice of a doctor with any questions you may have regarding a medical condition. Never delay seeking or disregard professional medical advice because of something you have read here.

Ready for better healthcare?

To unlock Babylon video appointments, download the app and register using the Babylon code provided by your health insurance. If you don't receive a Babylon code through your insurance, access our Symptom Checker and My Health for free.

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