Healthcare 24/7 on your phone
Available at no cost through the Health Net.*
Download the Babylon app or register online using the
code HNCOM to access appointments in minutes.
When promoted for a health plan code enter: HNCOM
Your health plan code will give you access to Babylon video appointments at no cost.*
Email [email protected]
What our members say about us
"The best doctors visit I've ever had. Wish I could use this doctor and app for the rest of my life.”
“I really enjoyed my first experience with Babylon. I'm so happy to have Babylon in my corner.”
"Utilizing Babylon has been one of the best experiences I've had with the medical field, hands down."
How to sign up
How to book an appointment
Here's what you get with the Babylon app:
Book an appointment
Get 24/7 virtual appointments for urgent care, pediatrics, mental and behavioral health, and more.
Check your symptoms
Answer questions about your symptoms and our AI-powered Symptom Checker can analyze your symptoms, potential causes and possible next steps.
Get a prescription
Our virtual doctors can prescribe certain medications, like antibiotics, antivirals, birth control, and other medicines. Get treatment for everything from a UTI to the flu.
Assess your current health
Use our healthcheck tool to create a report of your overall current health. It can help you identify your risk factors and learn how to stay healthy.
Here's our handy user guide to get you and your family set up with Babylon. You'll need your insurance/health plan card handy to confirm your eligibility.
Healthcare you deserve. Get started today.
Download the app and enter the code HNCOM. Or, register online here.
All available at no-cost through Health Net.*
© 2020 Health Net of California, Inc. and Health Net Life Insurance Company (Health Net) are subsidiaries of Health Net, LLC. Health Net is a registered service mark of Health Net, LLC. All rights reserved.
The Babylon Chatbot is a symptom checker. It is for informational purposes only. Do not use the Babylon Chatbot for diagnosis or treatment. Do not use it for managing any condition, including COVID-19. It does not replace the advice of a healthcare provider. If you need medical advice, please book an appointment with a provider. You can do this through the Babylon app. You can also do this by contacting your primary care provider. If you are having a life-threatening emergency, please call 911. Only adults located in the United States should use the Babylon Chatbot. Do not use it if you are pregnant. The Babylon Chatbot is based on established sources like the CDC, WHO, medical journals, public health databases, and practice guidelines.
Babylon takes measures to make sure your data is secure in our application. See our Notice of Privacy Practices to learn how we handle your data.
*Appointments may be subject to a copay. Please Contact Health Net’s Customer Contact Center for more information at:
- Individual & Family Plan (IFP) Members enrolled On Exchange/Covered California 1-888-926-4988 (TTY: 711)
- Individual & Family Plan (IFP) Members enrolled Off Exchange (directly with Health Net) 1-800-839-2172 (TTY: 711)
- Group Plans through Health Net 1-800-522-0088 (TTY: 711)