Babylon connects you to all the care you need.
Access doctors 24/7 at no cost through the Babylon app, available through Meritage Medical Network.
Download the Babylon app and register using the health plan code
MMM-MA
Or register quickly and easily online.
Enter your health plan code
When prompted for a health plan code enter:
MMM-MA
Your health plan code will give you access to
Babylon video appointments at no cost.
Need help?
Phone 1-800-475-6168
Email [email protected]
Here’s what you get with the Babylon app:
Book an appointment
Get 24/7 virtual appointments for primary and urgent care, mental and behavioral health, and more
Get a prescription
Our virtual doctors can prescribe certain medications, like antibiotics, antivirals, birth control, and other medicines. Get treatment for everything from a UTI to the flu.
What our members say about us
“The best doctors visit I've ever had. Wish I could use this doctor and app for the rest of my life.”
Benjamin B.
General Medicine
“I really enjoyed my first experience with Babylon. I'm so happy to have Babylon in my corner.”
Cristy T.
General Medicine
"Utilizing Babylon has been one of the best experiences I've had with the medical field, hands down."
Taylor M.
Psychiatry
How to sign up for 24/7 healthcare
How to book an appointment
User guide
Here's our handy user guide to get you and your family set up with Babylon. You'll need your insurance/health plan card handy to confirm your eligibility.
FAQs
How do I see a doctor online?
How do I see a doctor online?
After setting up your Babylon account, select the appointments tab. From there, you can
- Select an appointment
- Enter the reason for appointment
- Select the date and time of your appointment
- Request a translator (if needed)
When first booking an appointment with us, you can filter by gender. You can also rebook with a Babylon provider you have seen before. When the day of your appointment comes, your provider will call you through the Babylon app.
What do online doctors treat?
What do online doctors treat?
Our online doctors can treat a number of medical conditions. Typically, 80% of health issues can be handled by a video appointment*. From a sore throat or the flu to eczema, skin infections, and other skin conditions to a consultation for COVID-19. Anything you could see a primary care doctor for, we can treat. We also include treatment for developmental disorders like ADHD, pediatric issues, allergies, and more.
* Based on research from Cal Matters, Kaiser Permanente, and internal UK data from Babylon GP at Hand
Virtual doctors can also request lab tests, recommend specialists, prescribe medications, and more. See our What We Treat page for a full list of medical conditions we treat online.
What will a virtual doctor visit cost?
What will a virtual doctor visit cost?
With a qualified health insurance plan, our telehealth services are available at no cost to you, with a $0 copay.
How fast can I see a doctor?
How fast can I see a doctor?
If you have non-life-threatening concerns about your health and wellness, you can book a virtual appointment to see a doctor on-demand. With Babylon, you can usually see a provider within half an hour.
Can virtual doctors prescribe medications?
Can virtual doctors prescribe medications?
Yes, our virtual doctors can prescribe certain medications, like antibiotics, antivirals, birth control, and other medicines. Get treatment for everything from a UTI to the flu. If your medication requires an in-person visit, our providers can refer you to visit a doctor's office.
When can I make a virtual doctor appointment?
When can I make a virtual doctor appointment?
You can book an appointment with a healthcare professional any time, 24/7. Whenever is most convenient for you!
Healthcare you deserve. Get started today.
Download the Babylon app and enter the code MMM-MA. Or, register online here.
All available at no-cost through Meritage Medical Network.