Skip to content
Babylon Health

New York Virtual Doctor Appointments

Get the care and reassurance you need in minutes with a telehealth appointment. Typically, 80% of health issues can be handled by a video appointment*. Chat with a doctor at a time that works for you. Plus, book a virtual visit with licensed therapists.

High-quality telehealth services are more important now than ever. If you’re experiencing a non-life threatening medical emergency, you can book a virtual urgent care appointment if an in-person visit is not preferable. That’s why we're here to answer your questions about the accessibility of online care in the state of New York, how it works, and booking virtual doctor visits today.

How it Works

Download the app and enter the special consumer-network code to access video appointments at no cost through your health plan

Choose a time and book your appointment through the Babylon app.

Find a quiet, private location for your appointment. Your healthcare provider will hold your call through the app. Make sure your Babylon app can send you alerts by accepting push notifications.

When your appointment begins, your provider will discuss your symptoms and questions with you.

Your provider will use your discussion and medical history to give treatment options. If needed, they may write a prescription, order tests, refer you to a local specialist, advise you to self-monitor, or schedule a follow-up appointment.

Your provider's notes and any test results will be added to your account.

Get Started

Download the Babylon app and use our Chatbot to check your symptoms.

App StorePlay Store


Which insurance plans in New York does Babylon Health accept?

Babylon accepts a wide range of insurance plans and health plans, including Fidelis Care Qualified Health Plans, Oscar Commercial, Humana Medicare Advantage, Empire BlueCross BlueShield Commercial, Empire BlueCross BlueShield Medicare Advantage, and Cigna Commercial.

What is an online doctor visit?

In a Babylon virtual doctor visit, your healthcare provider connects with you via phone call or video chat. We provide healthcare services in the comfort of your own home.

What does it include?

During your online doctor visit, your doctor will assess your symptoms, discuss treatment plans in detail, prescribe medication as needed, and refer you to a specialist or lab.

Can a virtual doctor prescribe medications in New York?

Yes! During your appointment, your clinician will assess if you need a prescription and write a script for it. If your prescription has expired, a virtual doctor can also help refill your prescription.

Can they prescribe anxiety medication?

Yes, Babylon healthcare providers can prescribe medication at their discretion.

Can I speak with a doctor in New York?

Yes, you can speak with an online doctor in New York.

Can I get a doctor’s note from a doctor online in New York?

Yes, our health experts can write doctor’s notes for schools and employers as needed.

What conditions can online doctors treat?

Providers can help you with a wide range of medical conditions. These include asthma, urinary tract infections, sore throats, yeast infections, allergies, congestion, cough, fever, flu, pain, pink eye, rashes, sinus infections, upset stomachs, mental health, and more.

Can online doctors treat mental health problems like anxiety?

Yes, you can book an appointment with a licensed therapist via the Babylon app for mental health issues.

How much does a visit cost?

Babylon appointments are available through accepted insurance providers at no cost, with $0 copay. Register in the app or on the website to see which services are available to you.

Do you have a choice in male or female doctor?

Yes, you can filter by provider gender when booking an appointment in the app.

Are healthcare providers always available?

Yes! See a healthcare provider in New York at any time, 24/7. Babylon offers both general medical and therapy sessions.

Does it matter where I live in NY to be able to access Babylon online doctors?

No! Babylon virtual doctors are available for any residents in NY state including all five New York City boroughs (Manhattan, Queens, Brooklyn, Bronx, Staten Island), Albany, Syracuse, Long Island, Westchester, and more with eligible insurance.

Please refer to our full FAQs if you have other questions.

* Based on research from Cal Matters, Kaiser Permanente, and internal UK data from Babylon GP at Hand