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Babylon Health

Babylon 360 Smarter Care, Better Health

Presbyterian Health Plan has partnered with Babylon to give you access to Babylon 360 at no cost.

Download the Babylon app and register using the health plan code PHP

Or register quickly and easily online.

Enter your health plan code

App StorePlay Store

When prompted for a health plan code enter:


Your health plan code will give you access to
 Babylon video appointments at no cost.

Questions? We're here to help.
Phone 1-800-475-6168
Email [email protected]

For questions about your health plan benefits call the number on the back of your Presbyterian Health Plan ID card.

Here’s what you get with the Babylon app:

Book an appointment

Get 24/7 virtual appointments for primary and urgent care, mental and behavioral health, and more

Check your symptoms

Answer questions about your symptoms and our AI-powered Symptom Checker can analyze your symptoms, potential causes and possible next steps.

Get a prescription

Our virtual doctors can prescribe certain medications, like antibiotics, antivirals, birth control, and other medicines. Get treatment for everything from a UTI to the flu.

Assess your current health

Use our Healthcheck tool to create a report of your overall current health. It can help you identify your risk factors and learn how to stay healthy.

What our members say about us

“The best doctors visit I've ever had. Wish I could use this doctor and app for the rest of my life.”

Benjamin B.

General Medicine

“I really enjoyed my first experience with Babylon. I'm so happy to have Babylon in my corner.”

Cristy T.

General Medicine

"Utilizing Babylon has been one of the best experiences I've had with the medical field, hands down."

Taylor M.


How to sign up for 24/7 healthcare

How to book an appointment

User guide

Here's our handy user guide to get you and 
your family set up with Babylon. You'll need 
your insurance/health plan card handy to 
confirm your eligibility.


How do I see a provider online?

After setting up your Babylon account, select the appointments tab. From there, you can

  • Select an appointment
  • Enter the reason for appointment
  • Select the date and time of your appointment
  • Request a translator (if needed)

When first booking an appointment with us, you can filter by gender. You can also rebook with a Babylon provider you have seen before. When the day of your appointment comes, your provider will call you through the Babylon app.

What do online providers treat?

Our online providers can treat a number of medical conditions. Typically, 80% of health issues can be handled by a video appointment*

From a sore throat or the flu to eczema, skin infections, and other skin conditions to a consultation for COVID-19. Anything you could see a primary care provider for, we can treat. We also include treatment for developmental disorders like ADHD, pediatric issues, allergies, and more.

*Based on research from Cal Matters, KaiserPermanente, and internal UK data from BabylonGP at Hand. Virtual providers can also request lab tests, recommend specialists, prescribe medications, and more.

What will a virtual provider visit cost?

With a qualified health insurance plan, our telehealth services are available at no cost to you.

For questions about your health plan benefits, please call the number on the back of your Presbyterian Health Plan member ID card.

How fast can I see a provider?

If you have non-life-threatening concerns about your health and wellness, you can book a virtual appointment to see a provider on-demand. With Babylon, you can usually see a provider within half an hour.

Can virtual providers prescribe medications?

Yes, our virtual providers can prescribe certain medications, like antibiotics, antivirals, birth control, and other medicines. Get treatment for everything from a UTI to the flu. If your medication requires an in-person visit, our providers can refer you to visit a provider’s office.

How did Babylon get its name?

Almost 2,500 years ago, the citizens of the ancient city of Babylon would gather in the town square to share thoughts on treatments for illness. As a result, they enjoyed the longest life expectancy in the ancient world.

Today, at Babylon, we strive to represent the same spirit of shared knowledge, community, and accessibility as we deliver 24/7‌ access to care.

Healthcare you deserve. Get started today.

Download the Babylon app and enter the code PHP. Or, register online here.

All available at no-cost through your Presbyterian Health Plan.

App StorePlay Store

Have feedback for Presbyterian Health Plan?

Send an email to [email protected]

Other providers are in our network.

For information on Presbyterian Health Plan's Nondiscrimination Notice, go to