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Babylon Health

Babylon Procurement

We want to make high-quality healthcare accessible and affordable for everyone on Earth. Babylon suppliers are important and integral to helping us realise our mission.

Supplier Policies

For existing or prospective Babylon suppliers, please refer to the documents in this section for our standard terms and conditions, code of conduct and other policies that may be relevant.

Our Mission

Whether you are an existing supplier or new to Babylon, this site should provide everything you are looking for, you can access information about our culture, policies and processes.

Standard Terms and Conditions

To view our standard purchasing terms and conditions, please select the most relevant document below:

Standard Terms & Conditions - UK Goods / UK Services 

Use these terms if you provide goods or services to the UK

Standard Terms & Conditions - US Goods / US Services 

Use these terms if you provide goods or services to the US

Vendor Code of Conduct

Babylon Healthcare must always conduct its business activities with integrity and in full compliance with the laws and regulations that govern its global business activities. Babylon expects that its vendors will share and embrace the letter and spirit of our commitment to integrity. Please take the time to review our Vendor Code of Conduct:

Vendor Code of Conduct

Vendor Onboarding

If you are in the process of onboarding as a Babylon Vendor, the below guide will help you get setup as quickly as possible:

Vendor Onboarding Guidance


Babylon uses iValua to support both our Supplier Onboarding process as well as order and invoice processing. All Babylon suppliers are invited to use iValua, free of charge, to ensure we have all the information we need to set them up efficiently and accurately. Please refer to the user guides found in this section for details on how you use iValua as well as details of our payment process.

Payment Policy

Purchase Orders: Babylon requires the use of Purchase Orders to facilitate payment of all invoices. In order to ensure timely and accurate payment, please ensure you provide a valid Purchase Order number on all of your invoices. Failure to do so will result in delays to your payment. Please reach out to your Babylon business contact to request a Purchase Order if you do not have one.

Invoicing: Babylon encourages you to use our supplier portal (iValua) for the submission of your invoices. It is free of charge to use iValua and quick & easy to get setup and running. For more information and to request access to iValua, please contact [email protected]. You will need to provide the name and company email addresses of those users that require access to iValua to create invoices on behalf of your organisation.

Please refer to the below user guide for step by step details on how to access, manage orders, create invoices and monitor payment updates in iValua.

Using iValua, The Babylon Supplier Portal

How To Process Your Invoice Against Approved PO

How To Perform A Goods Receipt in iValua

How To Link a Credit Note to Purchase Order