Your Feedback
Getting feedback is very important to us. When you raise an issue, we care about it and act fast to solve it. The start of any genuine feedback relationship is transparency, so we are uploading all the in-app ratings you have given us, and all the things you’ve told us about the service right here. With your help we'll keep doing what works and fixing what should be done better. Many thanks for your comments, please keep them coming.
31 May 2018
This might be more of a suggestion for update to the app over the GP in this instance. The GP was running late, which wasn an issue but as I didn know I wasn sure whether the appointment would happen or how long I need to wait. If there were some sort of way for the app to update the user and let them know, that would be helpful! Thanks!
31 May 2018
I have been told that someone will call me to arrange the personal appointment. Unfortunately that did not happen.
31 May 2018
Very friendly and feeling like he had time for me.
31 May 2018
Very nice guy and very helpful !
31 May 2018
Amazing. Thank you.
31 May 2018
Great doctor. Remembered me from previous consultation. I wish there was a seamless way to always talk to the same doctor
31 May 2018
Very friendly and extremely helpful
31 May 2018
Very prompt and helpfulThank you
31 May 2018
Very helpful and very friendly, excellent service!
31 May 2018
Dr Savani was very clear and methodical to determine status and background to then recommend a course of action. Thank you
31 May 2018
Very helpful and informative!
31 May 2018
Amazing
31 May 2018
Informative
31 May 2018
Friendly, succinct
31 May 2018
Great conversation!
31 May 2018
Dr was polite and helpful, but we both knew I need to get checked out. If I could've booked a face to face appointment straight away it would've been better
31 May 2018
Super lovely, friendly and informative. Patient and made me feel comfortable
31 May 2018
This is outstanding.
31 May 2018
Great consultation with Dr, really listened and explored best solutions possible, long tent and short term. Will use again. I was going to cancel my membership as the last session with another GP was very poorly conducted.
31 May 2018
Thanks. Excellent service.
31 May 2018
Very professional and caring consultant. Helpfully recommended complementary treatments to help with my condition. Wonderful care.
31 May 2018
The video seemed behind the sound.
31 May 2018
The app worked very well. Called about changing antidepressants. Dr was very dismissive and said "well you don't sound very depressed" and suggested stopping treatment altogether.
31 May 2018
Got prescription wrong. Should have been 2% Clotrimazole. I can buy 1% anywhere so waste of time.
31 May 2018
Very clear
31 May 2018
Thank you very much
31 May 2018
I had to verify!!
31 May 2018
Quick and easy, referral was completed in 5 mins
31 May 2018
Really friendly and thorough
31 May 2018
Excellent
31 May 2018
I didn receive the link to the website for the fodmap diet that the Dr said she would put I. The consultation notes.
31 May 2018
Good telephone manner. Really helpful.
31 May 2018
Extremely helpful and professional. Thank you.
31 May 2018
Dr. Newson was very pleasant to talk to and responded to my requirements. He will send the referrals we spoke about. I will have to book another online appointment though as I forgot to discuss a shoulder issue. I would need a referral to a private chiropractic
31 May 2018
Excellent and friendly
31 May 2018
Very attentive, friendly, seemed to be knowledgeable and genuinely worried about my symptoms. Best medical experience I had in the UK.
30 May 2018
Friendly and understanding, good empathy and description of diagnosis. Felt reassured
30 May 2018
Wonderful !
30 May 2018
Very friendly and helpful. It great I going to get notes of what to do next after the appointment
30 May 2018
Fantastic service and support.