" />
babylon Dr App
Rated 4.76/5 based on 16,644 customer reviews

Babylon health logo Babylon health logo Menu Menu

Babylon

Product

Business

Learn More

GP at hand Open in new tab

Careers

Legal

Your Feedback 

Getting feedback is very important to us. When you raise an issue, we care about it and act fast to solve it. The start of any genuine feedback relationship is transparency, so we are uploading all the in-app ratings you have given us, and all the things you’ve told us about the service right here. With your help we'll keep doing what works and fixing what should be done better. Many thanks for your comments, please keep them coming.

31 May 2018

This might be more of a suggestion for update to the app over the GP in this instance. The GP was running late, which wasn an issue but as I didn know I wasn sure whether the appointment would happen or how long I need to wait. If there were some sort of way for the app to update the user and let them know, that would be helpful! Thanks!

31 May 2018

I have been told that someone will call me to arrange the personal appointment. Unfortunately that did not happen.

31 May 2018

Very friendly and feeling like he had time for me.

31 May 2018

Very nice guy and very helpful !

31 May 2018

Amazing. Thank you.

31 May 2018

Great doctor. Remembered me from previous consultation. I wish there was a seamless way to always talk to the same doctor

31 May 2018

Very friendly and extremely helpful

31 May 2018

Very prompt and helpfulThank you

31 May 2018

Very helpful and very friendly, excellent service!

31 May 2018

Dr Savani was very clear and methodical to determine status and background to then recommend a course of action. Thank you

31 May 2018

Very helpful and informative!

31 May 2018

Amazing

31 May 2018

Informative

31 May 2018

Friendly, succinct

31 May 2018

Great conversation!

31 May 2018

Dr was polite and helpful, but we both knew I need to get checked out. If I could've booked a face to face appointment straight away it would've been better

31 May 2018

Super lovely, friendly and informative. Patient and made me feel comfortable

31 May 2018

This is outstanding.

31 May 2018

Great consultation with Dr, really listened and explored best solutions possible, long tent and short term. Will use again. I was going to cancel my membership as the last session with another GP was very poorly conducted.

31 May 2018

Thanks. Excellent service.

31 May 2018

Very professional and caring consultant. Helpfully recommended complementary treatments to help with my condition. Wonderful care.

31 May 2018

The video seemed behind the sound.

31 May 2018

The app worked very well. Called about changing antidepressants. Dr was very dismissive and said "well you don't sound very depressed" and suggested stopping treatment altogether.

31 May 2018

Got prescription wrong. Should have been 2% Clotrimazole. I can buy 1% anywhere so waste of time.

31 May 2018

Very clear

31 May 2018

Thank you very much

31 May 2018

I had to verify!!

31 May 2018

Quick and easy, referral was completed in 5 mins

31 May 2018

Really friendly and thorough

31 May 2018

Excellent

31 May 2018

I didn receive the link to the website for the fodmap diet that the Dr said she would put I. The consultation notes.

31 May 2018

Good telephone manner. Really helpful.

31 May 2018

Extremely helpful and professional. Thank you.

31 May 2018

Dr. Newson was very pleasant to talk to and responded to my requirements. He will send the referrals we spoke about. I will have to book another online appointment though as I forgot to discuss a shoulder issue. I would need a referral to a private chiropractic

31 May 2018

Excellent and friendly

31 May 2018

Very attentive, friendly, seemed to be knowledgeable and genuinely worried about my symptoms. Best medical experience I had in the UK.

30 May 2018

Friendly and understanding, good empathy and description of diagnosis. Felt reassured

30 May 2018

Wonderful !

30 May 2018

Very friendly and helpful. It great I going to get notes of what to do next after the appointment

30 May 2018

Fantastic service and support.