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eMed previously Babylon Health

Babylon doctors - FAQs

Babylon

Babylon health is a digital healthcare service providing patients with secure video and telephone consultations with GPs and specialists. We have over 100 doctors in our Babylon network and this is growing month on month. We have recently been inspected by the CQC (CQC registration number: 1245341774) who has confirmed that we are safe, caring, effective, responsive and well led. Our mission is to put an accessible and affordable health service in the hands of every person on earth. How? By combining the ever growing computing power of machines, with the best medical expertise of humans to create a comprehensive, immediate and personalised health service and making it universally available.


What does it mean to be a Babylon clinician?

As a Babylon GP you will be providing digital consultations via a secure Babylon desktop platform. Consultations are 10 minutes and you will see up to 5 patients an hour. You have the ability to prescribe if needed and also order pathology tests and imaging. The Babylon system is set up to allow you to review patient notes and data easily. You will also answer general healthcare questions from patients via text. Currently, 94% of our members rate our service 4 or 5 star. What attracts clinicians to work for Babylon most, is to be at the forefront of digital healthcare providing excellent and accessible patient care. You would be part of an incredibly supportive team of fellow GPs and our clinical support team are on hand. Further still, we can offer free training courses to you which are accredited by the CPD and would win you credits.


Selection and the recruitment process

Our Babylon clinicians are selected for their clinical expertise, their interest in making our mission a reality, and their understanding of how technology can enhance the patient experience. Our recruitment process starts with reviewing your CV. You will then have a short digital interview designed so you can complete it at any time, anywhere. You will then have a final video interview with one of our senior clinical team. If successful, you are invited to our on-boarding process to ensure we have all the correct documents. 


Training of Babylon doctors

All of our clinicians are provided training to ensure they are familiar with our policy documents and system. You will be required to undergo on-line training though a number of modules that cover (I) technical aspects of the service, (2) conducting a digital consultation, (3) effective digital note keeping and communication and (4) training on key Babylon CQC policies and guidelines. You will then undertake simulated consultations prior to working independently. We have monthly GP calls and training for all our GPs.


What type of patients will I see?

You will see private, corporate and NHS members.


Consultation outcomes

Around 80% of our consultations are managed digitally, and our NHS patients have the option of being seen in one of their physical clinics if the clinician feels this is needed. Our clinicians can issue prescriptions, refer to specialists and order diagnostic tests as needed.

How does the prescription process work?

Our NHS prescriptions are issued via the Electronic Prescribing Service (EPS) in the normal way that you will be used to in your current GP setting. For our private patients, the clinical portal is specially designed to allow easy prescribing from a specifically designed formulary.


What about my indemnity?

Babylon provide comprehensive medical indemnity to all our clinicians working for Babylon free of charge.