Skip to contentright arrow
eMed previously Babylon Health

NHS Terms & Conditions

  1. As an NHS patient the babylon service will be provided at no charge to you so long as you remain registered with the GP practices specified:
    • Highlands Surgery, 1643 London Road, Southend-on-Sea, Leigh-on-Sea, Southend-on-Sea, SS9 2SQ
    • Eastwood Group Practice Branches:
      • Rayleigh Road Eastwood Branch, 348 Rayleigh Road, Eastwood, Essex, SS9 5PU
      • Belfairs Branch, 335 Eastwood Road North, Leigh-on-Sea, Essex, SS9 4LT
      • Kent Elms Branch,1 Rayleigh Road, Leigh-on-Sea, Essex, SS9 5UU
    • Dr Jefferies and Partners, The Medical Centre, 292 Munster Road, Fulham, SW6 6BQ
    • GP at hand, 139 Lillie Road, Fulham, SW6 7SX
  2. To ensure continuity of care with your NHS GP, all consultation notes undertaken with a babylon GP will be automatically sent to your NHS practice to be included in your medical records.
  3. The babylon service is restricted to primary care services only. Diagnostics and referrals to secondary care services will be referred back to your NHS GP for further management.
  4. Not all features of the app will be provided to NHS patients on a free basis. This includes but is not limited to the monitor functionality where home tests are can be requested.
  5. NHS patients are under no obligation to use the babylon service or any of the private features.
  6. The babylon support number is charged at the standard rate for landlines and mobiles.
  7. Patients have no obligation to use the private prescription service.