
Video Medical Appointments with a Provider 24 hours a day, 7 days a week
Babylon give you 24/7 access to doctors from your phone through the Babylon app. No more waiting for hours, days or weeks to get an appointment.
Available at no cost for Health Net members.
Get started
Our COVID-19 Care Assistant
How it works
The Babylon app is your COVID-19 care assistant. The app offers Health Net Medi Cal members the latest information about COVID-19.
The Babylon app covers topics like self-isolation and the safest ways to take care of someone who has COVID-19. This information comes from the Centers for Disease Control and Prevention and the World Health Organization.
Here’s how the app can help:
Register online then download the app to get started
If you need help with the app or would like to cancel your account, please call 1-800-475-6168 (TTY:711) or email at us-support@babylonhealth.com, from 5 AM to 7 PM (PST), 7 days a week.
For questions about your health plan, please call 1-800-675-6110 (TTY: 711), 24 hours a day, 7 days a week.
© 2020 Health Net Medi-Cal. All rights reserved.
The Babylon Chatbot is a symptom checker. It is for informational purposes only. Do not use the Babylon Chatbot for diagnosis or treatment. Do not use it for managing any condition, including COVID-19. It does not replace the advice of a healthcare provider. If you need medical advice, please book an appointment with a provider. You can do this through the Babylon app. You can also do this by contacting your primary care provider. If you are having a life-threatening emergency, please call 911. Only adults located in the United States should use the Babylon Chatbot. Do not use it if you are pregnant. The Babylon Chatbot is based on established sources like the CDC, WHO, medical journals, public health databases, and practice guidelines.
Babylon takes measures to make sure your data is secure in our application. See our Notice of Privacy Practices to learn how we handle your data.