California Virtual Doctor Appointments

Digital healthcare gives patients more convenience and reassurance, because you can access a doctor right from your phone. Typically, 80% of health issues can be handled by a video appointment*.

Chat with a healthcare provider at a time that works for you and get referrals for specialists in dermatology, psychiatry, and more. High-quality telehealth is getting more important. That's why we're here to answer your questions about telemedicine and virtual doctor visits.

How it Works

  • BYLN GBL WEB Download app

    Download the app and enter the special consumer-network code to access video appointments at no cost through your health plan

  • BYLN GBL WEB icon choose a time

    Choose a time and book your appointment through the Babylon app.

  • BYLN GBL WEB icon your location

    Find a quiet, private location for your appointment. Your healthcare provider will hold your call through the app. Make sure your Babylon app can send you alerts by accepting push notifications.

  • BYLN GBL WEB appointment

    When your appointment begins, your provider will discuss your symptoms and questions with you.

  • BYLN GBL WEB icon hassle free prescriptions 72x72px 01

    Your provider will use your discussion and medical history to give treatment options. If needed, they may write a prescription, order tests, refer you to a local specialist, advise you to self-monitor, or schedule a follow-up appointment.

  • BYLN GBL WEB provider notes

    Your provider's notes and any test results will be added to your account.

Get Started

Download the Babylon app and use our Chatbot to check your symptoms.

Get it on Google Play Download on the App store

Need help? Contact us


Q. Which insurance plans in California does Babylon Health accept?

Babylon accepts CA Health & Wellness Medi-Cal, CalViva Health Medi-Cal, Health Net Commercial Solutions, and Health Net Medi-Cal.

Q. What is an online doctor visit?

In a Babylon virtual doctor visit, your healthcare provider connects with you via phone call or video chat. We provide healthcare services in the comfort of your own home.

Q. What does it include?

You will connect with a real doctor on your phone in a video chat. Your doctor can assess your symptoms, discuss treatment options, prescribe medication, and refer you to a specialist or lab.

Q. Can a virtual doctor prescribe medications in California?

    Yes! A virtual doctor can prescribe medications, if needed, after an appropriate exam. If your prescription has expired, a virtual doctor can also refill your prescription. Remember, only take virtual doctor prescriptions from a legitimate healthcare provider.

    Q. Can they prescribe anxiety medication?

      Yes, Babylon healthcare providers can prescribe medication at their discretion.

      Q. Can I speak with a doctor in California?

        Yes, you can speak with an online doctor via the Babylon app in California.

        Q. Can I get a doctor’s note from a doctor online in California?

          Yes, our health experts can write doctor's notes for schools and employers.

          Q. What conditions can online doctors treat?

            Providers can help you with many different medical conditions. These include asthma, allergies, congestion, cough, fever, flu, pain, pink eye, rashes, sore throat, sinus infections, upset stomach, mental health and more.

            Q. Can online doctors treat mental health problems like anxiety?

              Yes, you can book an appointment with a licensed therapist via the Babylon app for mental health issues.

              Q. How much does a visit cost?

                Babylon appointments are available through accepted insurance providers at no cost, with $0 copay. Register in the app or on the website to see which services are available to you.

                Q. Do you have a choice in male or female doctor?

                  Yes, you can filter by provider gender when booking an appointment in the app.

                  Q. Are healthcare providers always available?

                    Yes! See a healthcare provider in California at any time, 24/7. Babylon offers both general medical and therapy sessions.

                    Q. What areas in California have access to Babylon virtual doctors?

                      Babylon online doctors are available for any residents in California including Los Angeles, San Francisco, San Diego, San Jose, Sacramento, and more with eligible insurance.

                      Please refer to our full FAQs if you have other questions.

                      * Based on research from Cal Matters, Kaiser Permanente, and internal UK data from Babylon GP at Hand