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Our healthcare providers are here whenever you need them

Time and location should never stop you from getting the care you need. With Babylon video appointments, providers are on call to provide care when you need it. Anytime, day or night. Available through select health plans.

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Get the help you need

The provider will assess your symptoms, discuss your options with you, prescribe medication if needed, and can even refer you to a specialist or lab. Providers can help you with allergies, congestion, cough, fever, flu, pain, rashes, upset stomach, mental health and more.

What to expect

If you’ve never experienced a video medical appointment before, the first one might feel intimidating. But try not to feel nervous. Our goal is to make it as simple and convenient as possible for you.

  • 1. Book an appointment

    Decide on a time that’s convenient for you and book an appointment through the Babylon app.

  • 2. Starting the appointment

    Make sure you’re in a quiet, private location and enable notifications for the Babylon app. Your provider will call you through the app, also from a quiet and private location.

  • 3. During the appointment

    Once you’re connected, you and your provider will discuss the symptoms or issue you’re experiencing.

  • 4. Getting treatment

    Your provider will make a recommendation based on your discussion and your medical history. If needed, they may write a prescription, order tests, refer you to a local specialist, or advise you to self-monitor.

  • 5. After your appointment

    Your provider’s notes from your appointment will be added to your account with any test results.

  • 6. Always safe, always private

    Your call will not be recorded or monitored. Everything you discuss during your appointment will stay private and confidential between you, your provider, and any clinical support staff assisting your provider with your care.

Exceptional providers

All of the doctors, nurse practitioners and behavioral health clinicians are fully licensed and handpicked to make sure you get the best care possible. It’s imperative that your provider is just as passionate about your well-being as we are.

Learn more about our clinicians

Get Started

Download the Babylon app and use our Chatbot to check your symptoms.

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Need help? Contact us