See our guide for the most up-to-date information on coronavirus

What we treat

It can be hard to determine whether you need a face-to-face visit or if you can rely on online doctor services.

How much does a virtual doctor visit cost? With a qualifying health plan, you can get a visit with a doctor or a therapist at no cost. They can help with non-life-threatening medical concerns and let you know if you need to schedule in-person health treatment.

Can you get a doctor's note online? Health issues can interfere with school and work, which is why we're happy to provide doctor's notes.

Can you rely on online medical diagnosis and treatment? Live video with a healthcare provider ensures the most accurate diagnosis and treatment plans we can give.

Wondering what the signs of flu are or whether your medical problem can be dealt with via a video appointment? Our doctors have written information pages on a variety of common medical condition

Common medical conditions

  • Acne

    Acute sinusitis

    ADHD

    Agoraphobia

    Allergies

    Anal Itching

    Anxiety

    Arthritis

    Asthma

    Bad Breath

    Blepharitis

    Bronchitis

    Bruising

    Cellulitis

    Chest infection

    Chickenpox

    Chlamydia

    Chronic kidney disease

    Chronic sinusitis

    Cold

    Conjunctivitis

    Constipation

    COPD

    Coronavirus

    Depression

    Diabetes and high blood pressure

    Diarrhoea and constipation

    Dry Skin

    Ear Infections

  • Eating disorders

    Eczema

    Elder care

    Eye Problems

    Fever and sore throat

    Fibromyalgia

    Flu

    Food Poisoning

    Foot Infections

    Fungal Skin Infection

    Gastritis

    Gastroenteritis

    Glandular fever (Mono)

    Gout

    Hair Loss

    Hay Fever

    Headaches and Migraines

    Hearing Loss

    Herpes (Cold Sores)

    Herpes (Oral)

    Hives

    Impetigo

    Indigestion

    Insomnia

    Intertrigo

    Irritable Bowel Syndrome

    Itchy Scalp

    Kidney Stones

    Lumps

    Melanoma

    Mental Health

  • Migraine

    Nausea and vomiting

    Norovirus

    Panic attacks

    Pneumonia

    Psoriasis

    PTSD

    Rashes and food allergies

    Ringworm

    Rosacea

    Scabies

    Seasonal Affective Disorder

    Shingles

    Skin Abscess

    Skin Allergies

    Skin Conditions

    Skin Rash

    Sleep problems

    Social anxiety

    Sore Throat

    Stoma Care

    Stomach Pain

    Stomach Ulcers

    Swimmer's Ear

    Tinnitus

    Tonsillitis

    Urinary tract infection

    Vitamin D

    Warts

    Women’s health

Find out if Babylon Health accepts your insurance plan

When to use Babylon

  • Medical/Primary Care

    See a provider online for a current medical diagnosis and treatment online or refilling your prescription. A virtual doctor can diagnose strep throat, the flu, UTIs, allergies, indigestion, asthma, and more. Virtual medical treatment includes prescribing medicine and recommending you to specialists or labs.

  • Mental/Behavioral Health

    Online counseling services bring virtual mental health care to you. Chat with licensed therapists for anxiety, depression, ADHD, addiction treatment and more. Online therapy services include cognitive behavioral therapy (CBT) / psychotherapy (talk therapy) and prescriptions. Manage side effects from numerous mental illnesses with online counseling. Connect with an online therapist to start your virtual treatment plan.

  • Prescriptions

    You can get a prescription from a doctor online for a range of medications. Virtual doctors can prescribe antibiotics, antivirals, birth control, and other medicines. Virtual doctors cannot prescribe medications that require an in-person visit, which include controlled substances medications. With Babylon, you can talk to a healthcare provider whenever you need to about prescriptions and refills.

  • Urgent Care

    What is virtual urgent care? An urgent care online appointment provides care for non-life-threatening medical emergencies. With 24-hour urgent care online, you can get care for pressing medical issues. A healthcare provider will provide assistance while you remain in your home. If your emergency could be life-threatening, or if you are unsure, seek medical help in an emergency room.

  • Specialist

    If you're experiencing an issue that our virtual health care team can't address, you may be referred to an in-person or online medical specialist. Your doctor will use video conferencing to determine if they can care for your special needs or if you need a referral.

Note: Babylon is compatible with various health insurance plans, including Fidelis Care. Costs and available services may vary by plan.